scroll excel reboots after installing apps

[dnala1966]

Hi there
I was wondering if some could help me - I am on andriod app store and select a app to install and when it has
Finished installing the scroll then goes to a black screen with the word android which I think its rebooting and I have also lost my wifi connection at the same time so I have to reconnect the wifi
Please can someone help is there something I'm doing wrong or is my tablet broken

[Mitre]

hi
very strange the android word is a reboot
does the wifi only drop out when you download or is it happening periodically?
go in settings /wifi and set the wifi sleep policy to never
is it happening every app you download or just sometimes?

[dnala1966]

Hi mitre
I have had my scroll for 3 weeks and when I first installed apps all was well. Now its goes into reboot every time I install a new app. I had read your advice on another question and had already taken it out of sleep mode but sadly it is still happens. Do you have any other advice
Many thanks

[Fonefixer]

This is indeed an odd one....

My best guess is that the reason your wifi is disconnecting is that the tablet is rebooting and therefore resetting the wifi adapter.

As to discovering why its rebooting is a process of elimination. Was there a particular application you installed that caused this behaviour? My advice would be to uninstall apps one at a time until the rebooting stops, or reset it back to factory and install apps one at a time until it starts doing it.

One thing I have noticed is that SO have preinstalled "advanced task killer" as a system app. Personally I think task killers are worthless. It does run in the background if left at default settings - you will be unable to actually uninstall it but you can stop it running - Go into its settings and disable all the real-time functions.

HTH

[dnala1966]

hi there
thanks for your advice will give it a go