Dead Scroll

Got a problem with your Scroll? Unsure how to do something? Ask here! (ANY Model)

Dead Scroll

Postby wskizz » April 3rd, 2011, 10:26 am

Hi,
I have big problem. I upgrade my scroll. Download update.zip from storageoptions.com and make with manual a upgrade. Go to bootmenu and do upgrade. After all I do restet and should see calibration screen but I have only white background with scroll logo. Is there any help for me??????????????

Sorry for my english.

regards for all
wskizz
New Scroller
New Scroller
 
Posts: 3
Joined: April 3rd, 2011, 10:20 am
Location: POLAND

Re: Dead Scroll

Postby Fonefixer » April 3rd, 2011, 10:35 am

What firmware version was it on before you tried the upgrade? The one on their website is only for the version 1.00 firmware.

Have you tried accessing the recovery menu? (hold vol+ key and power on until you see the android guy, then press the menu hard button)
Dave

Employees are like mules. Some you stand in front of and coax them along with a carrot. Some you stand behind and kick them in the arse. The key to management is knowing which mules are which!
User avatar
Fonefixer
Honoured Contributor
Honoured Contributor
 
Posts: 1372
Joined: January 2nd, 2011, 8:31 am
Location: Vertical & Breathing
Real Name: Dave
Scroll Version: Scroll Excel

Re: Dead Scroll

Postby wskizz » April 3rd, 2011, 11:26 am

I can go to recovery menu but working only home button not menu button when I see android guy. When I pressing home button I going to Android system recovery utility. Maybe I had 1.02 firmware so what now?
wskizz
New Scroller
New Scroller
 
Posts: 3
Joined: April 3rd, 2011, 10:20 am
Location: POLAND

Re: Dead Scroll

Postby Fonefixer » April 3rd, 2011, 1:24 pm

My mistake, it is the home button you need.

What options do you have visible in the recovery menu? There are os images in the forum for various firmware versions that can be flashed onto the device using adb.
Dave

Employees are like mules. Some you stand in front of and coax them along with a carrot. Some you stand behind and kick them in the arse. The key to management is knowing which mules are which!
User avatar
Fonefixer
Honoured Contributor
Honoured Contributor
 
Posts: 1372
Joined: January 2nd, 2011, 8:31 am
Location: Vertical & Breathing
Real Name: Dave
Scroll Version: Scroll Excel

Re: Dead Scroll

Postby wskizz » April 4th, 2011, 5:17 pm

Hi Fonefixer,
Thx for helping me ;) In boot menu I have:
- reebot system now
- apply sdcard:update.zip
- wipe data/factory reset
- wipe cache partition
How to check what firmware/os I have and I know there is search button in forum but can you show me best solution for me. Many thx.
wskizz
New Scroller
New Scroller
 
Posts: 3
Joined: April 3rd, 2011, 10:20 am
Location: POLAND

Re: Dead Scroll

Postby Charlie » April 5th, 2011, 10:44 am

As it looks like you have used the official upgrade from Storage Options and that has messed up your scroll - It would be best to contact them to help you fix it or get them to replace the scroll.

As for your firmware version - if you are not able to boot the scroll into a complete working mode (ie get to the home screen) - you are not going to be able to find out the info. If you can the info is in:- Setting >> About Phone (you get to the settings from the home screen, by pressing the hard menu button or the icon in the top right-hand corner of the screen, that looks like 3-4 lines)
" Just because you could, doesn't mean you should. "
User avatar
Charlie
Trusted Developer
Trusted Developer
 
Posts: 2471
Joined: December 28th, 2010, 8:41 pm
Location: UK
Real Name: Charlie
Scroll Version: Moto G 16GB (4.4.2 rooted)
Nexus 7 - G1 (4.4.2 rooted)
Huawei Y300 (4.1.1 rooted - TWRP)
MK809 (4.1.1 rooted - CWM)
Raspberry Pi B (512MB)

Retired: Excel (CM10) & 1st Gen' (2.1) Tab'.

Re: Dead Scroll

Postby rammy » April 5th, 2011, 12:48 pm

You could try downloading the boot.img from the
posted firmware dumps on this site, either 1.02 or 1.02s.
then use adb to flash the boot.img.

Please don't ask how too use adb..lol
Who Dare's Wins

7" scroll Excel 4GB
ICS 4.0.3
rammy
Scroll Sergeant
Scroll Sergeant
 
Posts: 53
Joined: March 27th, 2011, 6:10 pm
Location: uk


Return to HELP REQUESTS (all models)

Who is online

Users browsing this forum: No registered users and 3 guests

cron