Scroll won't even Factory Reset

Got a problem with your Scroll? Unsure how to do something? Ask here! (ANY Model)

Scroll won't even Factory Reset

Postby carkev » March 22nd, 2011, 10:27 am

despite having rooted more than half a dozen Phones now with no problems,
my mates Scroll 2 is driving me nuts!
currently it won't even do a Factory Reset, it just hangs at boot screen (is there a hard-reset option)

it is a Scroll 2 (SCRO51951), Firmware & Baseband of v 1.02, Kernal 2.6.29, Android 2.1

I got invlolved when he was having problems with the market,
and despite having read all the very good tutorials here could not begger all to work (so I went for reset !)

first I tried the Rooting .. all seemed fine, Zroot went on ok (but it did not reboot after rooting),
Teminal Emulator is available and accepting commands.
then I went for Clockwork recovery in the hope I could get a new Rom on here.
Emulater ran ok, accepted the commands as in the guide for the recovey image, then just sat there.

on shutdown/restart the Scroll boots ok, but will NOT go into Clockwork whatever keypresses I try,
so despite emulator seeming fine this fool of a tablet has not even accepted a clockwork flashing !

in desperation I have even tried my ZTE Blade Recovery Manager to flash the clockwork.img,
and Universal Adnroot for thr rooting, but no joy at all.

any help and suggestions would be greatfully received,
but please don't be offended if I do not reply for some hours as i am going for a well earned game of golf 1
carkev
New Scroller
New Scroller
 
Posts: 4
Joined: March 22nd, 2011, 10:00 am

Re: Scroll won't even Factory Reset

Postby eryulant » March 22nd, 2011, 11:27 am

my first scroll did that (hang on the white 'scroll' boot screen) when i tried to update the firmware to 1.02:

viewtopic.php?f=27&t=891
Firmware v1.02s Kernel 2.6.29 Build Android 2.1
User avatar
eryulant
Junior Scroller
Junior Scroller
 
Posts: 15
Joined: February 12th, 2011, 12:15 pm

Re: Scroll won't even Factory Reset

Postby Warpedflash » March 22nd, 2011, 12:35 pm

There are lot of people havin issues with clockwork on anything other than the orignal 7" scroll (I think it says this in my how to somewhere) Until we find/smeone builds a working replacement for newer scrolls you are stuck with the standard recovery im afraid (someone has posted all the originals so you can flash them back)
Firmware Version: 1.01 - Latest known update - Locked Bootloader - No Market
viewtopic.php?f=27&t=125 - How to Root your Scroll
viewtopic.php?f=27&t=127 - How to Install Clockwork
viewtopic.php?f=27&t=147 - How to Replace build.prop
User avatar
Warpedflash
Scroll Genuis
Scroll Genuis
 
Posts: 723
Joined: January 4th, 2011, 5:36 pm

Re: Scroll won't even Factory Reset

Postby carkev » March 22nd, 2011, 4:26 pm

@warpedflash,
thanks for that, I shall try that build.prop suggestion.
as I have said, the rooting has taken ok, but for some reason the clockwork has not ...
when I issue the flash_image command in the emulator, what response should I get ?
as it takes the command ok with no errors, than just sits there at the prompt
carkev
New Scroller
New Scroller
 
Posts: 4
Joined: March 22nd, 2011, 10:00 am

Re: Scroll won't even Factory Reset

Postby Warpedflash » March 22nd, 2011, 11:10 pm

That's all it does. It only takes a second or two. As I said the current recovery may not work as its only known to work on the original 7" scroll. You can go nuts with clockworkmod versions (teamtelechips versions may work as that is where our original one came from) or go back to teh stock recovery for now
Firmware Version: 1.01 - Latest known update - Locked Bootloader - No Market
viewtopic.php?f=27&t=125 - How to Root your Scroll
viewtopic.php?f=27&t=127 - How to Install Clockwork
viewtopic.php?f=27&t=147 - How to Replace build.prop
User avatar
Warpedflash
Scroll Genuis
Scroll Genuis
 
Posts: 723
Joined: January 4th, 2011, 5:36 pm

Re: Scroll won't even Factory Reset

Postby carkev » March 24th, 2011, 8:25 am

I did the build.prop ok but it made no noticable difference.
if it still won't accept a flash of clockwork, allow the market fix nor even do a factory reset what use is it to anyone ?
an Android device that cannot access the market is a contradiction in terms.

I have rooted phones from the 2.5" xperia x10 mini to tha 3.5 Blade with no problems at all.
and how on earth screen size on Scroll can affect the application of 'fixes' that should not be needed in the first place is beyond me.
the very fact that the fool thing will not even factory reset itself suggests to me it is faulty.
thanks for trying to help,
but I think I am going to give up on this and advise my mate to return it under warranty as not fit for purpose.
carkev
New Scroller
New Scroller
 
Posts: 4
Joined: March 22nd, 2011, 10:00 am

Re: Scroll won't even Factory Reset

Postby insx » March 24th, 2011, 10:09 am

What happens when you hold power and volume up? Do you have /system/etc/install-recovery.sh?
Not fit for purpose is hard to argue if the device never claimed to have market access or the ability to be tweaked. It probably did do what it said on the tin.
Scroll 7". Firmware: 1.02 Baseband: 1.02 Kernel: 2.6.29 Android Version:2.1
insx
Donator
Donator
 
Posts: 161
Joined: March 11th, 2011, 9:54 am

Re: Scroll won't even Factory Reset

Postby Fonefixer » March 24th, 2011, 10:12 am

carkev: Your best bet is to contact SO and get them to RMA it
Dave

Employees are like mules. Some you stand in front of and coax them along with a carrot. Some you stand behind and kick them in the arse. The key to management is knowing which mules are which!
User avatar
Fonefixer
Honoured Contributor
Honoured Contributor
 
Posts: 1372
Joined: January 2nd, 2011, 8:31 am
Location: Vertical & Breathing
Real Name: Dave
Scroll Version: Scroll Excel

Re: Scroll won't even Factory Reset

Postby carkev » March 24th, 2011, 5:26 pm

thanks folks,
I would tend to agree with Dave though as both power on/vol up and factory reset from settings just reboot
to the white 'Scroll' screen where it completely hangs up ... this is what bugs me the most !

as to doing 'what is says on the tin' I would differ in that when apps centre says an app is only on the market,
and then offers a link to the market (where download then fails) - this link should then work, else why offer it ?
otherwise Scroll should make it abundantly clear that the device cannot do this, fix or no fix.

I will take advice from my mate on what to do next,
but personally I would say to Scroll 'goodbye and thanks for all the fish'
carkev
New Scroller
New Scroller
 
Posts: 4
Joined: March 22nd, 2011, 10:00 am

Re: Scroll won't even Factory Reset

Postby simpy123 » March 30th, 2011, 7:31 pm

Hi, I am a noob; whilst i have enjoyed learning about modding etc i seem to have deleted the install-recovery.sh file i dont suppose anyone has a copy that i can download ? And being a further pain an easy we to get it in to the \etc folder (this seems locked down). I have SU installed etc, many thanks.
simpy123
New Scroller
New Scroller
 
Posts: 7
Joined: March 30th, 2011, 7:09 pm

Next

Return to HELP REQUESTS (all models)

Who is online

Users browsing this forum: No registered users and 22 guests

cron