Ok.... Ive had mine apart (under 5 mins) and I think I know what the problem is going to be.....
The DC socket is surface-mounted with no anchor points. The socket itself is a sealed unit, but it may be possible to anchor it down with glue / wax. The camera I took these photos with is crap, ill take the Excel into work next week, strip it and put it under a proper camera.
DISCLAIMER: I am NOT RESPONSIBLE if you break your Scroll by following the below procedureIf you want to have a go yourself, heres what to do:
1) TAKE YOUR TIME!
2) Where the connectors are, you will see two small phillips screws, remove them.
3) Place the Excell on a flat surface, face down on soft material (towell etc)
4) Using a small flat-blade screwdriver, ease it between the white rear plastic cover and the sides GENTLY. Twist the driver downwards and the rear cover will pop off.
5) Gently release the cover, dont pull it up hard as the speaker is glued to the rear cover and connected to the main board by two thin wires.
6) Remove the visible screws and connectors from the main board and turn it over. You can then get to the DC socket to reheat the joints / glue it down.
7) If the socket connector has ripped the solder pad off the board it is likely your Scroll is ruined unless you can trace the track, expose it and solder a wire in place to feed the sockets.
8) Reassembly is reverse of removal
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