tourerjom wrote:Ive downloaded app to my pc but could you just help to how i explain how i side load it ive also download the app to the tablets external memory card.
If you have downloaded the app to your tablet's SD card then you are halfway there.
Side-loading simply means getting a downloadable version of an app, moving it from your PC (or whatever device you downloaded it to) onto the tablet (either the tablet's SD card or internal memory space) and then installing the app from there by double clicking on it. (in the case of a tablet tapping on it.)
Use a file explorer (you should have the stock one installed in your apps) to find the downloaded app and tap-tap it and it should offer to install it for you. Once installed you can then try it to see if it works. If this version of playstore still doesn't work then I am fast running out of ideas as your problems sound rather strange.