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problems with new tablet

PostPosted: January 30th, 2011, 2:25 am
by markeire
hi ,

i bought a scrolltablet today and when i came home and connected to my wifi i went to youtube and opened a video.
the video comes up and then when i press play it comes up this webpage is unavailable .

can anybody help please

thank you.

Re: problems with new tablet

PostPosted: January 30th, 2011, 4:02 am
by warlockdjk
hi,had the same problem today,worked fine on firmware 1.01,just updated to 1.02 youtube dont work,p.s youtube widget has gone!,hope somebody can help us,thanks....

Re: problems with new tablet

PostPosted: January 30th, 2011, 7:44 am
by brianzion
@warlockdjk

try this in this link i posted a youtube article in another forum here >>> viewtopic.php?f=21&t=517

Re: problems with new tablet

PostPosted: January 31st, 2011, 9:02 pm
by markeire
hi again.

i just noticed my tablet already has version 1.2 on it and most apps wont work when i put them on my scroll via my pc ????

is this a recent problem and would i have any come back against the shop i bought this in 3 days ago ?

thanks

Re: problems with new tablet

PostPosted: January 31st, 2011, 9:39 pm
by Kommander
I can't comment on the actual problem (Still on 0.94 and not looking to upgrade other than for 2.2 beta testing :D) but on the comeback front, most high street stores offer a money back guarentee if you're dissatisfied with a product. Alternatively, here is the official response from Trading Standards :

I've bought faulty goods - what are my rights?

When buying either new OR second hand goods from a shop the goods should be :

As Described :

The goods should correspond to any description given to them, or be a reasonable representation of any sample shown.

Be of satisfactory quality :

This is what a reasonable person would regard as satisfactory. A new television should not blow up after a week, but a 10 year old car would not be expected to be in the same condition as a new one. This does not apply if the faults are pointed out to you prior to the sale.

Be fit for their purpose :

This includes any purpose for which you tell the seller you require the goods, for example paint for a boat. If the goods fail to meet these Standards you may be entitled to reject the goods and get a refund. You have a reasonable amount of time to do this after which you are deemed to have accepted the goods.


The app problem may be due to the firmware, however there are some apps which simply have issues, either with the build of 2.1 on the scroll, or with the scroll hardware - can you give us a list of the ones that aren't working?