I was having problems with my new 8" scroll so I performed a reset to factory defaults.
When it rebooted the touch screen was dead. Is there anything I can do?
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Fatal factory reset.
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Fatal factory reset.
by Ginny » February 17th, 2011, 9:17 am
My first scroll was a turkey, my second a angel.
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Ginny - Junior Scroller
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- Joined: February 16th, 2011, 9:22 am
Re: Fatal factory reset.
by Detection » February 17th, 2011, 9:22 am
Return it is my advise.
There seems to be a lot of problems with these after updates and resets.
Did you perform the reset from inside Android, or from recovery ?
If you did it from inside android, you could try entering recovery by turning off the device and then holding Volume Up + Power on until it enters recovery, then factory reset it again from there.
There seems to be a lot of problems with these after updates and resets.
Did you perform the reset from inside Android, or from recovery ?
If you did it from inside android, you could try entering recovery by turning off the device and then holding Volume Up + Power on until it enters recovery, then factory reset it again from there.
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Detection - Scroll Genuis
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- Location: Durham, UK
Re: Fatal factory reset.
by Ginny » February 17th, 2011, 12:21 pm
Thank you Detection, I did as you said and got it back again, but things don't feel right, it is still acting very poorly.
I have arranged for it to be returned and think I will order the 7" version as people seem to find the 7" scroll to be more reliable. I will lose memory and screen size but I think I could live with that.
I have arranged for it to be returned and think I will order the 7" version as people seem to find the 7" scroll to be more reliable. I will lose memory and screen size but I think I could live with that.
My first scroll was a turkey, my second a angel.
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Ginny - Junior Scroller
- Posts: 19
- Joined: February 16th, 2011, 9:22 am
Re: Fatal factory reset.
by Fonefixer » February 17th, 2011, 12:57 pm
I agree with Detection, return it. Hoiwever, I would suggest going for another 8" model from the memory point of view.
In what way is it acting poorly? can we help?
In what way is it acting poorly? can we help?
Dave
Employees are like mules. Some you stand in front of and coax them along with a carrot. Some you stand behind and kick them in the arse. The key to management is knowing which mules are which!
Employees are like mules. Some you stand in front of and coax them along with a carrot. Some you stand behind and kick them in the arse. The key to management is knowing which mules are which!
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Fonefixer - Honoured Contributor
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- Real Name: Dave
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Re: Fatal factory reset.
by Ginny » February 17th, 2011, 1:16 pm
It is mainly the freezing and locking up, also the net stops working, setting change on there own, formatting the sd card doesn't work and sometimes the touch screen takes ages to respond. Not much really. 
I am now in two minds, 7 or 8 inch?
I am now in two minds, 7 or 8 inch?
My first scroll was a turkey, my second a angel.
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Ginny - Junior Scroller
- Posts: 19
- Joined: February 16th, 2011, 9:22 am
Re: Fatal factory reset.
by Fonefixer » February 17th, 2011, 1:42 pm
An extra inch? doesnt matter in my opinion but the extra memory space does....
In other words... brains not balls
In other words... brains not balls
Dave
Employees are like mules. Some you stand in front of and coax them along with a carrot. Some you stand behind and kick them in the arse. The key to management is knowing which mules are which!
Employees are like mules. Some you stand in front of and coax them along with a carrot. Some you stand behind and kick them in the arse. The key to management is knowing which mules are which!
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Fonefixer - Honoured Contributor
- Posts: 1372
- Joined: January 2nd, 2011, 8:31 am
- Location: Vertical & Breathing
- Real Name: Dave
- Scroll Version: Scroll Excel
Re: Fatal factory reset.
by Detection » February 17th, 2011, 1:59 pm
I think a big issue with speed problems might be all the apps that startup with android.
Download Advanced Task Killer - and add its widget on the Home screen, press the widget once to kill everything, and enjoy fast android
Download Advanced Task Killer - and add its widget on the Home screen, press the widget once to kill everything, and enjoy fast android
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Detection - Scroll Genuis
- Posts: 789
- Joined: January 5th, 2011, 1:54 am
- Location: Durham, UK
Re: Fatal factory reset.
by Ginny » February 17th, 2011, 2:41 pm
Thank you Fonefixer and Detection. I think I will take your advice. I will get myself the widget and I have already ordered another 8" scroll. I hope I fare better this time.
My first scroll was a turkey, my second a angel.
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Ginny - Junior Scroller
- Posts: 19
- Joined: February 16th, 2011, 9:22 am
Re: Fatal factory reset.
by Fonefixer » February 17th, 2011, 8:04 pm
Feel free to yell if you need more help.
Dave
Employees are like mules. Some you stand in front of and coax them along with a carrot. Some you stand behind and kick them in the arse. The key to management is knowing which mules are which!
Employees are like mules. Some you stand in front of and coax them along with a carrot. Some you stand behind and kick them in the arse. The key to management is knowing which mules are which!
-
Fonefixer - Honoured Contributor
- Posts: 1372
- Joined: January 2nd, 2011, 8:31 am
- Location: Vertical & Breathing
- Real Name: Dave
- Scroll Version: Scroll Excel
Re: Fatal factory reset.
by Ginny » February 20th, 2011, 12:43 pm
I have my replacement 8" scroll and it is working lovely. I am so glad I changed it because it is now obvious that my first scroll was very ,very ill.
A big hello to all other scroll-ites.
A big hello to all other scroll-ites.
My first scroll was a turkey, my second a angel.
-
Ginny - Junior Scroller
- Posts: 19
- Joined: February 16th, 2011, 9:22 am
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