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Why does it say "You are not authorised to change your passw

PostPosted: November 27th, 2012, 4:11 pm
by Powellj
Hi,

I usually use Tapatalk to listen to the forum with account POWELLJ3. But when back on my PC I forgot the password. I tried to get a password reset but it keeps telling me I'm not authorised. So I've had to re-register as POWELLJ. Any idea how I can re-activate my original account?

Thanks

JOnathan

Re: Why does it say "You are not authorised to change your p

PostPosted: November 27th, 2012, 5:29 pm
by Trashcooky
Powellj wrote:Hi,

I usually use Tapatalk to listen to the forum with account POWELLJ3. But when back on my PC I forgot the password. I tried to get a password reset but it keeps telling me I'm not authorised. So I've had to re-register as POWELLJ. Any idea how I can re-activate my original account?

Thanks

JOnathan


Sounds like something is a bit amiss. Send a PM to "Admin" with your original details.

Re: Why does it say "You are not authorised to change your p

PostPosted: November 27th, 2012, 9:01 pm
by Powellj
Thanks but my original account (POWELLJ3) is locked and this one, as it is brand new, is prohibited from sending PMs.
J

Re: Why does it say "You are not authorised to change your p

PostPosted: November 28th, 2012, 3:06 pm
by Trashcooky
Powellj wrote:Thanks but my original account (POWELLJ3) is locked and this one, as it is brand new, is prohibited from sending PMs.
J

Don't worry I will bring this to the attention of Admin for you.


EDIT Done.

Re: Why does it say "You are not authorised to change your p

PostPosted: November 28th, 2012, 4:05 pm
by Powellj
thanks

Re: Why does it say "You are not authorised to change your p

PostPosted: November 28th, 2012, 4:35 pm
by admin
I've sent you a PM resolving the issue, any probs, please let me know. :)