Storage Options keep deleting my posts on Facebook

[Piers]

I have been using their facebook page to ask for support etc, I have made a couple of posts saying that I was not happy with the service they provide (don't really see an issue with saying that) and they keep deleting them.

I have to say that I have never had a company censor non-offensive customer opinion posts on Facebook before. What kind of business practice is that?

It's a really terrible way to treat any customer and shows a total lack of unprofessionalism.

[Charlie]

<snip>

It's a really terrible way to treat any customer and shows a total lack of unprofessionalism.

Oh - Maybe they misunderstood what you wrote???

[Piers]

<snip>

It's a really terrible way to treat any customer and shows a total lack of unprofessionalism.

Oh - Maybe they misunderstood what you wrote???

haha, I see what I wrote there

[Trashcooky]

Had the same thing happen to me when I kept nagging on their FB page about updates they simply deleted my posts.

[Piers]

They give the impression of being professional but they are far from it, it's a shame really. If they had one or two more staff and a developer they could really take the market by storm.

[Tazmaniandevil]

It's not just SO. I got banned from a green & yellow courier company's Farcebook page for making negative comments about a "next day delivery" which was finally delivered 8 working days later.