Extreme not charging properly

[Trashcooky]

I had my Scroll Extreme last week and was very well behaved, putting it straight on charge overnight....well more than over night, total of 20 hours. Only charged to 66%! Can use it for an hour then turns itself off due to low battery. Really gutted.

You are lucky you got 66%!... mine is stuck at 5% even after a charge through the night, the problem is i hate having to send this back to Ebuyer for a replacement because there is always the chance you will get a replacement tablet with a different fault.. the two main issues have been Charging problems and severe dead pixels.. one or two is not ideal but fine, the one i have is perfect as can be for this price except the charging issue, I tried the usb to trickle charge but that never shifted it from 5%, i'm not sure if this is a software or hardware issue?.. never previously owned a smartphone or tablet i turned it on out of the box and it was about quarter charged... i did learn later i should have put it on a long charge straight out the box before even turning it on!... we live and learn, with that said i do find it hard to accept this would create such a scenario that cannot be solved, i tried resetting but it's the same, the battery icon comes up with the green bar animation on it but 5% it remains, when i take the plug out it turns off which is not surprising at 5%... just hope the replacement works... probably have a load of dead pixels!..

There are electronics built into these type of batteries and it is essential that the battery power does not fall too low before you attempt to re-charge otherwise you can experience the symptoms you describe. Not everyone will necessarily agree with me on this but a good practice is not to use the tablet without a power source (charger or usb)when the low battery drops to around 18%-or lower.
( I certainly wouldn't allow mine to drop below 10% at the very lowest.)
and then if convenient carry out a mains unit re-charge to a 100% without interruption.

It is impossible to guess if this is the case with your tablet that may respond if you are very patient or if there is a break in the charging circuit, although you say you do see the animated charging icon. Personally I would try giving it another 24 hours on the mains charger and if this does not kick the battery back into cycle then you will unfortunately have to send the tablet back as faulty.

[burgergetsbored]

The overnight charge thing only really applied to older batteries the new ones don't need an overnight charge as they don't have "charge memory" so a a charge is a charge to them nothing makes a difference they might get a little better after a few charges mind (pretty sure on this one, although not certain). I also don't believe in the dropping below 10% problem, I've never had a problem with any of my smartphones after quite often dropping below 10%, have even got to dead several times.

Mind if I was only getting 5% each time I'd definitely send it back!

[Trashcooky]

The overnight charge thing only really applied to older batteries the new ones don't need an overnight charge as they don't have "charge memory" so a a charge is a charge to them nothing makes a difference they might get a little better after a few charges mind (pretty sure on this one, although not certain). I also don't believe in the dropping below 10% problem, I've never had a problem with any of my smartphones after quite often dropping below 10%, have even got to dead several times.

Mind if I was only getting 5% each time I'd definitely send it back!

Correct me if I'm wrong but I thought the current range of Scrolls used Lithium Ion batteries: http://electronics.howstuffworks.com/ev ... attery.htm

That is not to say that lithium-ion batteries are flawless. They have a few disadvantages as well:
•They start degrading as soon as they leave the factory. They will only last two or three years from the date of manufacture whether you use them or not.
•They are extremely sensitive to high temperatures. Heat causes lithium-ion battery packs to degrade much faster than they normally would.
•If you completely discharge a lithium-ion battery, it is ruined.
•A lithium-ion battery pack must have an on-board computer to manage the battery. This makes them even more expensive than they already are.

EDIT The video on this page is not very helpful regarding how the battery works but as this is a 4 page article don't forget to read the other pages as page 2 in particular is very informative about lithium ion construction and operation.