Hi my daughter has the Scroll Essential II, which is about 8 months old. The power button fell out one day and I was told this wasn't covered in the warranty as its classed as being tampered with. I wanted to try and update her firmware but everything says to press the power button continuously on all the processes. Does anyone know of a way to try and update the firmware without the power button. Its just the machine keeps having problems with her games and wont fully download, also the screen keeps flipping continuously which was the same reason I sent back a previous machine so if anyone can help with any problem resolving I will be extremely happy
Thanks