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Hi my name is marcus and i've just bought a tablet scroll essential android 2.3. At the moment i am having a nightmare because for some reason i cannot connect to the internet. Can anybody help me? I phoned virgin today and the tech guy tried to help me but said," I'm not too good with tablets " I would really appreciate it if anybody could help me as I'm really keen to get my tablet working. Thank you Marcus.

Marcus1 wrote:Hi my name is marcus and i've just bought a tablet scroll essential android 2.3. At the moment i am having a nightmare because for some reason i cannot connect to the internet. Can anybody help me? I phoned virgin today and the tech guy tried to help me but said," I'm not too good with tablets " I would really appreciate it if anybody could help me as I'm really keen to get my tablet working. Thank you Marcus.

Helo Marcus1,
Welcome to the Forum.
You need to provide a bit more detail - what actions are you actually undertaking to connect to the internet and what if any dialogue boxes show - and what are they telling you? What level/type of encryption are you using on your router? Tell us as much as you can about how you are trying to connect and what exactly seems to be failing.

Hi Marcus1 & welcome to the forum,

I have moved and renamed this topic as it was posted in the "Welcome! Introduce yourself here!" section - Please note the forum rules for the "New Member Introductions" section, thank you.

Forum rules
Please do NOT post requests for help in here! They are to be put into the "Help Requests" section!

@Marcus1

Go to settings > Wireless & networks > Wi-Fi settings > Add WiFi network - Enter your SSID (printed on label on router usually) - change security to the one your router is using (your router should be password protected with WPA/WPA2 PSK if it isnt follow your routers instructions to change this) - then enter your password (printed on label on router usually) and save - you should now connect automatically. P.S make sure WiFi is ticked