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Storage options 51951 scroll, 8", 2.1
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Storage options 51951 scroll, 8", 2.1
by jacqqq » February 6th, 2012, 9:30 am
Hi. Am asking this on behalf of our house guest who has just got herself a Storage Options Scroll ... After fully charging the device and pressing the `On` button on the side, it comes to the page that says`welcome` and nothing else appeared after minutes !!!! Am trying to do a factory reset for her ... According to one of the threads, press `On` and `volume + ` at the same time till `green man` appears and then press `home`. Did that and then it got a list of, i think 5 options, but then i couldn`t scroll down to the line that says `factory reset` ... The touch screen just doesn`t work either Tried the 'Home' button to scroll down but no joy either... Thanks.
- jacqqq
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Re: Storage options 51951 scroll, 8", 2.1
by Charlie » February 6th, 2012, 9:54 am
Hi & welcome to the forum,
I think on that model - to scroll up/down on the recovery screen you need to use the volume buttons. Also make sure the power adapter is in and on, when doing a factory reset.
Did your friend get this device 2nd hand or is it brand new?
I think on that model - to scroll up/down on the recovery screen you need to use the volume buttons. Also make sure the power adapter is in and on, when doing a factory reset.
Did your friend get this device 2nd hand or is it brand new?
" Just because you could, doesn't mean you should. "
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Re: Storage options 51951 scroll, 8", 2.1
by Fonefixer » February 6th, 2012, 9:41 pm
Welcome to the forum 
Dave
Employees are like mules. Some you stand in front of and coax them along with a carrot. Some you stand behind and kick them in the arse. The key to management is knowing which mules are which!
Employees are like mules. Some you stand in front of and coax them along with a carrot. Some you stand behind and kick them in the arse. The key to management is knowing which mules are which!
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