Live chat modification?

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Live chat modification?

Postby Fonefixer » March 1st, 2012, 7:13 am

As many of you will know, I have a board of my own to run :)

Ive been playing with modifications for it recently, and have installed a live chat area for members to chat in "real time". It is not visible to guests, only registered members can view/post on it. So far, testing has gone well, with only 1 minor coding glitch which will be overcome shortly.

It is a bit of a cow to install, but "do-able" nevertheless. Before we ask Stu (Admin) to try and install it on this board, I would like members opinions, ie would you use it? do you think it would be beneficial? etc

Cheers

FF
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Re: Live chat modification?

Postby Astro » March 1st, 2012, 10:33 am

Sounds interesting.

Would transcipts of the 'chats' be retained for others to reference? The reason I'm asking is that there's a lot of good info in the post where @blueeagle69 had his Excel brought back to life by @Charlie and @Mitre. If that was handled via chat, would all that good reference material be available?

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Re: Live chat modification?

Postby admin » March 1st, 2012, 10:39 am

Solutions to problems are one of the biggest concerns for me - chats (usually) don't archive texts, and even if you manually do this, it's cumbersome and not as good as topics, threads and posts. Arguing and policing are 2 more issues that could be a problem. But i'm happy to hear what others think.
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Re: Live chat modification?

Postby Fonefixer » March 1st, 2012, 11:03 am

The chat system in question does have the ability to archive chat sessions, but dependant upon how much we actually wish to archive it could cause too many sql problems. It doesnt, however have the ability to auto-create posts directly from the chat window. You can, of course, cut and paste info into a post message..

I agree with Stu, problem solving should be our biggest concern and topics / threads would be better in this respect as easily accessible material.

Here's my main reasons for suggesting it:

  • Quite often, people need urgent help (ie in the middle of flashing something and they get an error) or they would just like to chat in real time similar to msn, skype, aim, icq etc. This system gives them the ability to do so with added security in that they know the other person(s) they are talking to are registered forum members who are subject to the rules of the forum.

  • With the above in mind, the chat system should only be used for general chat or urgent assistance if needed. Posts should still initially be put in the forum if a person requires help.

There is also, as Stu suggested, the problem of policing it. In my case, I will be able to see all messages (even archived ones) so I can check and deal with things if a problem is reported to me. I am, at present, testing the phobb swear filter system to see if it works on the mod in question.

UPDATE: The standard word censor works automatically with the chat system without any further coding.
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Re: Live chat modification?

Postby admin » March 1st, 2012, 11:18 am

Hmmm, i can see the potential for quick problem solving... any other benefits?
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Re: Live chat modification?

Postby Charlie » March 1st, 2012, 11:38 am

Could be good for general chat - you could always trial it
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Re: Live chat modification?

Postby Fonefixer » March 1st, 2012, 11:44 am

Come over to my board and have a play with it Stu. see what you think.
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Re: Live chat modification?

Postby admin » March 2nd, 2012, 12:22 pm

OK Dave be there shortly to have a play :)
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