help needed please

[hazybass]

Hi All
Newby here
i need help all but 2 of the films ive copied onto my sd card will not play.
ive tried various formats avi,mp4, mpeg4 and still the wont play.
can anyone please help i have a scroll essential 7" tablet 2.3
running built in media and rock player


many thanks
hazel

[Mitre]

Try moboplayer to play the files

Sent from my GT-I9100 using Tapatalk

[jaymeh]

I too am having the same problem as Hazel. I have tried to use mobo player but I am still getting issues in playing the videos which I have converted. Could someone please share any information into how they encode these video files?

Thanks
Jamie

[Trashcooky]

Scroll handles a wide range of video formats but some video format containers can vary considerably, AVI being one of them - a lot depends on compression and just exactly which codec was used to convert the video in the first place. Storage Options are aware that some types of videos simply will not play on the Scroll if they don't meet the hardware standard of the Scroll itself. What this means is that the hardware on the Scroll is hardwired to handle the higher quality types of video files.The Scroll cannot adapt to using low quality files satisfactorily.

A high quality AVI type video could be over 1Gb where-as the same video reprocessed and more highly compressed could still be the same film and still be an AVI but could be compressed to a much smaller size -for example 650Mb but not play on the Scroll.

When converting films for the Scroll it is best to use constant rates for the video and audio compression as using varaible rates (which make smaller files) can cause bad misalignment of video and sound making them badly out of sync. This is not an easy subject to understand without some learning about how video's are created using the many different formats: i.e. Lossless formats which should play OK or Lossy formats which make smaller files but are less likely to play satisfactorily.

Storage Options has a good tutorial on this subject which you can find here: http://www.storageoptions.com/assets/do ... 0v.1.0.pdf

In the meantime only use high quality video as your source for converting and always try to use lossless formats with minimum compression when doing so. This will give you the best chance of a smooth player experience.

[jaymeh]

Hi all,

I have recently been struggling with this all but last night after trying for a few weeks I found a format which works in handbrake. What I did was change the profile in the right hand sidebar to universal and left all the settings at default.

It made the file sizes similar to the uncompressed original version but works perfectly on the Scroll Excel tablet.