by darkcyde » April 19th, 2012, 9:25 am
Received my RMA'd replacement from eBuyer this morning, so that's exactly one week from receiving my original.....all good with it so far, no dust and the screen works 100%!
HOWEVER.....I did have to argue with eBuyer about their re-delivery....I had an email stating the device has been analysed and found to be faulty, so as soon as the Return is closed a ne wwould be dispatched. A couple of seconds later I had another email stating the return had been closed. Great, I thought! I looked on their website, being in mind this was the Wed 18th, and they had it down for dispatch on the Fri 20th for delivery on the monday following the weekend! I phoned them and they said they are honouring my original delivery schedule of 2 working days! I argued this of course (given that to move it up to next day is £1 difference) and asked them to send it to me next day as it's not my fault it was faulty and I'd like the unit back as soon as possible.....they agreed and I have it in my hands now.
I did decide last night tho that if this one proves to be faulty, I will be sending it back and asking for a refund....my confidence has been knocked severely after reading the amount of problems people are having with them!