Random behaviour on Scroll Extreme

Got a problem with your Scroll? Unsure how to do something? Ask here! (ANY Model)

Random behaviour on Scroll Extreme

Postby PieEater3142 » May 12th, 2012, 8:43 pm

I have just unboxed my new Scroll Extreme and it is randomly pressing buttons on the screen when I leave it alone. When I try to do anything with it it randomly escapes whatever I'm doing, opens settings menus, moves between menus etc.

Has anyone else experienced this? IS there a way to fix this or do I send it back? Only arrived today - have tried a device reset but so far not impressed.....
PieEater3142
New Scroller
New Scroller
 
Posts: 2
Joined: May 12th, 2012, 8:37 pm

Re: Random behaviour on Scroll Extreme

Postby blueeagle69 » May 12th, 2012, 9:23 pm

Hi, and welcome to this great forum.

Unfortunately, this does sound like a fault.
Considering the screen is capacative, only your finger (or stylus in contact with your hand) should be making selections.
Either that, or you are haunted by a very clever ghost :)
I would RMA it mate. It will only drive you insane.
The first step in being right is admitting that you're wrong
User avatar
blueeagle69
Scroll Genuis
Scroll Genuis
 
Posts: 582
Joined: December 12th, 2011, 1:22 am
Location: UK, South Wales
Real Name: Brian
Scroll Version: Scroll Excel, Suggsy's ICS 4.03.

Re: Random behaviour on Scroll Extreme

Postby PieEater3142 » May 14th, 2012, 9:57 am

Damn, thanks I did think it was an error but was just checking before I RMA'd it
PieEater3142
New Scroller
New Scroller
 
Posts: 2
Joined: May 12th, 2012, 8:37 pm


Return to HELP REQUESTS (all models)

Who is online

Users browsing this forum: Google [Bot] and 14 guests

cron