Trashcooky wrote:However, as you have experienced this must be an issue to some people and is presumably why Storage Options have released the Engage as a dedicated 4x3 screen.
I did get a response from another forum about a phone using 800x480 pixel resolution, but presumably square pixels, so the actual screen ratio is 15x9 and the video is displayed with a mask at the top and bottom of the screen to display 16x9. Looks like the Excel is using the a similar Android version but with an *actual* 16x9 display so the top and bottom masking and the vertical compression the final picture is a 16x9 ratio compressed in 15x8 space.
As expected the vendor and Storage Options have made excuses but no fixes, in fact the last email stated it was intended to be that way. Basically SO knew it was wrong but put the product out there anyway to see who would complain.
They're pretty rare but not alone, a couple of the Archos/Arnova 7" tablets have the same problem. One is actually showing it on the box cover. I think it's the Archos 7o, in some Carphone Warehouse shops, the Arnova 7 in Currys/PC World. Actually Arnova have quite a few 7" 800x480 tablets so probably worth contacting.
So in a SO world 2+2=4.25 or 3.75 whichever way you look at it, but never 4!