Charging Problems

[kolonuk]

If anybody is interested, new chargers are on ebay for a few pounds... Take forever to arrive though, as they are from china...

[fregrin]

This is exact same issue I have been having.sent me charger and still.won't charge. I gave up and bought nexus 7.

[Trashcooky]

I just couldn't resist re-posting this public domain Facebook dialogue. I know that some of you will appreciate the supportive language assured by SO:

Roland Hyatt
having issues with your technical support, i have tried explain had 2 chqrgers for my scroll extreme which do not charge it. i bwlieve the tablet is at fault and i need replacement. but keep gwtting emails requesting my address in order send me new charger....argh...
Like · · 28 November at 10:48
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Roland Hyatt OMG how many freaking chargers do i need to try...this is a joke
29 November at 09:31 · Like

Storage Options Roland,

Our customer service team have initially issued a replacement charger as, on reviewing the issue described to them they feel that this will be the quickest way to resolve your issue and cause you the minimum level of inconvenience. This decision was made after a detailed examination of the facts and was based on the extensive experience of our team.

In addition to this a returns form has also been issued. Simply complete the form and return it to the given address and our returns team will process the RMA. When this is completed and the product returned to us a thorough investigation will be carried out and appropriate actions to ensure you have a fully functioning tablet carried out.

Due to postage time and the associated actions surrounding a return this will take a number of days and it is our advice that you test the device with the replacement charger before returning it. If, as our team suspect, this will remedy the issue it will save you time and the potential inconvenience of being without your device.

If you do have any further questions or comments, please continue to speak to our dedicated, UK based customer services team, who will be happy to help you with all issues.

Best Wishes,
Martin