No video Since I dropped it

[jimbo]

I dropped my Scroll Excel on a tyled floor and since then I can't display any video. everything else seems fine, except there is black where there should be a movie.
Then just when I was about to give up, it worked for 2 mins and stopped again.

Clearly I've disturbed something inside. I've opened the back and proded and wiggled any connectors, but no joy.

Anybody got any ideas?

[Charlie]

That seems strange if the screen is working fine for everything else, you sure that the issue is not a badly encoded video for the tablet (even tho' it might be fine on a PC, that does not mean it will be ok on a tablet) - Plus the 1st Excel mode was very fussy about what videos it would play.

Saying all that it could be the external SDcard has become dislodged. - If you have the video on there, try re-inserting it and/or put the video on the internal SD memory.

[jimbo]

Seems a hardware problem. Video/utube etc all the same.
Also run I run the startup diagnostics and that say video failed..

[Charlie]

Seems a hardware problem. Video/utube etc all the same.
Also run I run the startup diagnostics and that say video failed..

Oh,that is not great at all, sorry to hear that. Did the screen not get damaged? - Usually it's that and the corners that suffer the most from a drop.