I hae been using my Scroll alot lately to read books. I had it in my bag today and when I took it out I saw the screen has cracked! When I switched it on the touchscreen was doing things to the screen (scrolling by itself) but when I touch it nothing happens.
I cannot use the touchscreen at all, I have read about using the Scroll with a cracked screen - but this is not an option for me as I don't have a mini keyboard to lug around with me.
Does anyone know if Storage Options would replace it? I bought it in December.
I've not done anything to the system in terms of software/firmware. Except I once did a system restore on the device so I could use the Market Place.
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My screen has cracked!!! :_(
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My screen has cracked!!! :_(
by mungle999 » March 24th, 2011, 5:14 pm
Model: S1008 // Firmware: v1.01 // Kernel: 2.6.29
- mungle999
- Junior Scroller
- Posts: 17
- Joined: January 7th, 2011, 6:32 pm
Re: My screen has cracked!!! :_(
by Fonefixer » March 24th, 2011, 6:44 pm
Best bet is to contact them and see what they say. the cost of the screen could be as much as a new unit
Dave
Employees are like mules. Some you stand in front of and coax them along with a carrot. Some you stand behind and kick them in the arse. The key to management is knowing which mules are which!
Employees are like mules. Some you stand in front of and coax them along with a carrot. Some you stand behind and kick them in the arse. The key to management is knowing which mules are which!
-
Fonefixer - Honoured Contributor
- Posts: 1372
- Joined: January 2nd, 2011, 8:31 am
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- Real Name: Dave
- Scroll Version: Scroll Excel
Re: My screen has cracked!!! :_(
by mungle999 » March 25th, 2011, 9:31 pm
Cheers, I filled out the contact/support form on their site, I might email them also just incase the form info didn't get to them.
Thanks Dave.
Thanks Dave.
Model: S1008 // Firmware: v1.01 // Kernel: 2.6.29
- mungle999
- Junior Scroller
- Posts: 17
- Joined: January 7th, 2011, 6:32 pm
Re: My screen has cracked!!! :_(
by Fonefixer » March 26th, 2011, 5:22 am
They are normally pretty quick to reply, not sure about weekends though.
Dave
Employees are like mules. Some you stand in front of and coax them along with a carrot. Some you stand behind and kick them in the arse. The key to management is knowing which mules are which!
Employees are like mules. Some you stand in front of and coax them along with a carrot. Some you stand behind and kick them in the arse. The key to management is knowing which mules are which!
-
Fonefixer - Honoured Contributor
- Posts: 1372
- Joined: January 2nd, 2011, 8:31 am
- Location: Vertical & Breathing
- Real Name: Dave
- Scroll Version: Scroll Excel
Re: My screen has cracked!!! :_(
by mungle999 » March 28th, 2011, 10:19 am
Righty got a reply this morning:
Good morning,
I'm afraid this is not covered by the warranty offered with the Scroll. We are unable to offer a repair service for the screen on the Scroll as the cost would be almost equal to the price of a new unit.
Thanks for supporting Storage Options
Oh well, I guess my time with Scroll has come to an end :O
Good morning,
I'm afraid this is not covered by the warranty offered with the Scroll. We are unable to offer a repair service for the screen on the Scroll as the cost would be almost equal to the price of a new unit.
Thanks for supporting Storage Options
Oh well, I guess my time with Scroll has come to an end :O
Model: S1008 // Firmware: v1.01 // Kernel: 2.6.29
- mungle999
- Junior Scroller
- Posts: 17
- Joined: January 7th, 2011, 6:32 pm
Re: My screen has cracked!!! :_(
by Fonefixer » March 28th, 2011, 12:09 pm
All may not be lost 
I have contact with various manufacturers who make tablet pc's. If we can find out who actually makes the screens there is a chance I can find one that will match it at a reasonable price.
I took my scroll apart some months ago but diddnt bother to look at the rear of the screen, which should have marks on it identifying the maker. If anyone has took theirs apart, or has one apart at the moment could they please look on the rear of the screen for any numbers/letter printed on it and let me know. Ill then ask around and see if anyone recognises it.
HTH
I have contact with various manufacturers who make tablet pc's. If we can find out who actually makes the screens there is a chance I can find one that will match it at a reasonable price.
I took my scroll apart some months ago but diddnt bother to look at the rear of the screen, which should have marks on it identifying the maker. If anyone has took theirs apart, or has one apart at the moment could they please look on the rear of the screen for any numbers/letter printed on it and let me know. Ill then ask around and see if anyone recognises it.
HTH
Dave
Employees are like mules. Some you stand in front of and coax them along with a carrot. Some you stand behind and kick them in the arse. The key to management is knowing which mules are which!
Employees are like mules. Some you stand in front of and coax them along with a carrot. Some you stand behind and kick them in the arse. The key to management is knowing which mules are which!
-
Fonefixer - Honoured Contributor
- Posts: 1372
- Joined: January 2nd, 2011, 8:31 am
- Location: Vertical & Breathing
- Real Name: Dave
- Scroll Version: Scroll Excel
Re: My screen has cracked!!! :_(
by mungle999 » March 30th, 2011, 9:54 pm
Oh that's cool, hey maybe I'll try opening it up myself. Put it to some use
Model: S1008 // Firmware: v1.01 // Kernel: 2.6.29
- mungle999
- Junior Scroller
- Posts: 17
- Joined: January 7th, 2011, 6:32 pm
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